Here’s what you can expect from us when we initially come to you for a quote
Quotes for security solutions should never be done over the phone or via email. Unfortunately it happens more often than not, that exactly those quotes are given via phone. We will always come to you to get a gauge on your property, because your building and business are unique. This requires for us to asses your building and ensure we cover all your needs, instead of providing you with a solution that works for everyone, because those really don’t work for most people. We make sure you get the right system for your building and for your needs.
Our Guarantees for your Installation
When we make an appointment with you we ensure to arrive on time for that appointment. We will not give you a window of time, but we will set a solid time, so you don’t have to sit around waiting for the sales person to show up. Once we have done the walk-through we will ensure to have an estimate to you within 24 hours, unless it is a large job with major requirements, in that case we might need more time, but in that case we will discuss a proper time frame with you.
We will inspect your current equipment, your entire location and more, but we will make sure to stay out of your way. When taking a quote we want to make sure that we cover absolutely everything that we need to know, but we will ensure that we stay out of your way.
When quoting security solutions, it is absolutely crucial to be aware of the entire building, infrastructure in place as well as the way the space is utilized. As such, we make sure we are as thorough as possible when doing the walk-through with you. This way we can make sure the camera lenses that we are recommending, as well the installation time and materials are all accurate. Our guarantee is to be very thorough when doing the walk-through and ensure that there will be no surprises when we come and do the install.
When running a business, intellectual property and confidential information are key to being successful. One of our promises entails that we will not disclose any information that we may run into while working with you and your company. Information will be shared internally within our company, as it may be required, but we do not allow any confidential information to travel outside of our organization. We wouldn’t want to have to expose our own business, as such we aim to provide the same level of service to you. Furthermore security equipment is meant to protect you, but if the information of the installation is leaked, it can make it much easier for someone to break into the building. We ensure that all data collected is completely confidential.
Our sales managers and associates are all fully trained to know our products inside out and have knowledge about the installation processes as well. We want to provide you with expert level service right from the start, while also ensuring we don’t run into unexpected surprises when we install all your equipment.